Brookens Construction
Excellent
4.9
Based on 641 reviews
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Michael Keller
Michael Keller
Very professional company that did quick, good work
jeff oman
jeff oman
I had a great experience using Brookens Construction for my new roof. It started with Jacob (Jake) Johnson, field representative, being very knowledgeable and guiding us thru options and choices for the project. Rob Moxley, project manager, was onsite at 0645 with the crew explaining the process of the job, what to expect, and open to any questions thru the entire job. Felix, Jose and their entire crew were a fine tuned machine, and exceeded my expectations with the attention to detail and pride in their work. Upon completion, the emphasis on final clean up by Rob magnet sweeping the lawn, driveway, flower beds etc was really appreciated.Thanks to all of you for a FANTASTIC experience!Jeff Oman - Richfield, WI
Robert Pierret
Robert Pierret
Brookens team did a great job as they were very efficient, doing my entire 2 story house with a 3 car garage, in less than a full day. I can highly recommend them as a very professional group. Drive by and see the beautiful Brilliant Black shingles they installed.
Family Kimball
Family Kimball
Well done, responsive, professional and fast. Thanks for the help with our roof!
Alice Nordeng
Alice Nordeng
I highly recommend Brookens for your roofing needs.Very professional-do excellent work.They respect your property and do a super job of clean up when work is complete. Their follow-up is prompt. Questions are answered respectfully.
Chad Van Handel
Chad Van Handel
The Brookens team provided top notch communication and was very professional throughout the entire process. I would highly recommend giving them a call for your next roofing project.
Chrissy Moore
Chrissy Moore
They did an amazing job on my roof. Workers were nice and clean up was good
BnD7336
BnD7336
The whole crew of Brookens Construction was amazing to work with. From our sales rep Chuck to our project manager Cody and everyone in between. They all made the process very seamless. I’d like to thank the install crew as well. They took good care of our property and the work they did was phenomenal. I highly recommend Brookens Construction for all your roofing needs. Thanks everyone
Nicholas Baldinus
Nicholas Baldinus
Brookens has been great to work with. House looks great.
Jill Venne
Jill Venne
Professional team! Fabulous work!
Matt Brown
Matt Brown
From start to finish Brookens did a great job! They communicated well the whole job. I’m trusting them to do my siding job next.
Pat & Katie Reiels
Pat & Katie Reiels
Brookens Construction was fantastic! Highly recommend. Communication was easy and they were prompt and polite. With 3 kids and a dog in house they made sure to leave the property spotless. This was a 1 day roofing project. They walked through every detail with me before throughout and after the project was complete. I’m so happy that my family and I decided to go with the Brookens team!
Danielle Bewer
Danielle Bewer
Do not hesitate! Working with Brookens from beginning to end was EASY! We had a professional, expedient and supportive experience - sales, coordination with insurance, construction and immaculate cleanup!
Wayne Metzdorf
Wayne Metzdorf
Brookens Construction reshingled our entire fourteen condo buildings in less than three days.All of the tenants are very happy with the project and especially with the communications with the Brookens staff. The sales team headed by Aaron Brookens provided samples and information in a timely manner, which helped our committee.On site Project manager Trae Seffrood insured that the project was completed on time. Trae also did follow up on the few minor issues that occurred.
Brent H
Brent H
Brookens recently completed our roof replacement and I could not be more pleased with the outcome and the experience. Everyone we spoke with was pleasant, knowledgeable and provided a clear picture of the process and timeline for completion. They also made the entire experience of working with our insurance company very easy, and almost non-existent on our end, which was a pleasant surprise. I've already recommended them to others in the area and will continue to do so.
Bruce Martin
Bruce Martin
Very easy to work.with, great communication, efficient crew that took care of details. Top notch service
Kim Bangert
Kim Bangert
My Mom and Dad's house sustained hail damage on my Dad's birthday. That turned out to be a gift that none of us ever thought of. I left the message (after hours) with Brookens Construction. William Knight called us back the next day. He was very professional in his assessment of the roof. He is confident and knows his business very well. He assisted us with putting through a insurance claim. Additionally, he came back and walked through the damage with the insurance adjustor - making sure nothing was missed. The claim was approved and two weeks later a crew showed up at the break of day to begin the roof. They were done within three and a half hours. The job foreman (Ernie) was in touch with us the whole time - making sure that all of our questions were answered. We can't say enough about the installation crew - they were kind, respectful and worked extremely well as a team! My Dad is happy with his belated birthday gift and we are extremely happy with Brookens and highly recommend their services!
Nicole Wasielewski
Nicole Wasielewski
Friendly workers, great customer service!Helpful in explaining what's going on and what is needed
Dan Morrison
Dan Morrison
Brookens Construction was great to work with from start to finish. From the initial free inspection (William was awesome) to their working with the insurance company to scheduling the installation, Brookens was a pleasure to work with.The roofing crew was on time, efficient, careful to protect my property and the cleanup was flawless.I highly recommend Brookens for your roofing needs.
Laurie Nerat
Laurie Nerat
I'm impressed that it was done so quickly! I think my roof looks great. There was a minor problem and Phil took care of it quickly and all is well!
Tsetska Takova
Tsetska Takova
Excellent execution and expedient project completion! I highly recommend Brookens- it is a step above!
Lucy Plahmer
Lucy Plahmer
Followed-up on a minor issue we experienced after our new roof install and made it right! Thanks, Trae (and Brookens!)!!
Mark Suszek
Mark Suszek
We are happy with the outcome of the project and the crew worked late to finish it. They did a great job on clean up as well. Alex was very good and everyone communicated and kept us informed and updated. Would definitely recommend Brookens Construction.
Ryan Ostrowski
Ryan Ostrowski
Brookens had outstanding service in my new roof replacement. Both the main structure and the garage needed replacement. They were efficient and got the job done within 10 hours, respectful of my property ensuring they left no nails by going over with a magnet and taking a leaf blower to the sidewalk to clean up any leftover dust.They have my business for any further repairs moving forward and a customer for life.
Susan McIntyre
Susan McIntyre
Bookens Construction crews were easy to work with and responded to questions quickly and efficiently. The roofing crew were skillful and very hard working. They were also friendly and did a great job cleaning up after themselves. Rob from Brookens went over the area to make sure nothing was missed. New skylights were installed as the roof was being prepped for new shingles. The timing was seamless and it all looks great. They also painted the vent pipe to match the shingles. Nice touch. I recommended Brookings to my neighbors and to anyone who needs a new roof.
Laura Burns
Laura Burns
Brookens installed a new roof at my home on September 17and18, 2024. They did an excellent job, were on time each day. The clean up was done each day before they left and was very complete. The project manager,Rob answered all my questions, there were many, to my satisfaction. I wouldn’t hesitate to use them again.Linda Koepp
Valerie Belmore
Valerie Belmore
Highly recommend Brookens Construction! We had hail damage in a spring storm, but didn’t realize the significance of the damage in our area until we noticed how many other homes in our neighborhood were getting roof replacements. After a couple of different quotes, we reached out to Brookens for another one and Chuck Weber answered our call. Chuck explained to us in detail the process of doing an insurance claim and even was out multiple times to meet with the insurance adjusters. After all pictures and quotes were submitted to our insurance company, Brookens worked with the insurance adjustors over several weeks to ensure that we got the most out of our claim. Once all was settled and work was scheduled, we had Project Manager Rob Moxley manages the work. What was estimated to take two days, was all completed within one day, with no mess remaining. The crew was careful with my plants around the house taking the time to cover them up with tarps, and made sure that the crew went over the yard several times, collecting debris and nails. We had a few sagging gutters afterwards, but Brookens came back out and fixed them all. Overall, the experience was awesome with Brookens. We’ll be using them for any future home needs.
Ehsan Aziz
Ehsan Aziz
Brookens took care of my roof that got hit by hail. They are very professional and are very customer focused. Their project manager and their sales rep were a pleasure to work with! I would highly recommend them.
Aaron S
Aaron S
Chuck Phil and team did an exceptional job from start to finish. The team kept me informed every step of the way and was available for any questions I had. The job was done in one day and the gutters are put on the next day.
Allison Means
Allison Means
From beginning to end, awesome! So helpful with insurance and everything. Everyone I talked to was so polite and helpful. Came to me by recommendation and I pass that on!
David Hamers
David Hamers
Brookens did my roof in Sept 2024 after hail damage earlier in the summer. All parts of the process (initial inspection, insurance claim & costing, time to get materials, actual roof work, and communication) were easier and better than I expected.Jake did an initial inspection after working with several of my neighbor's roofs and finding hail damage. At first, I didn't let him on my roof as I thought he was one of the many "storm chasers" that had knocked on my door during this period. After some further investigation, I realized they were local and get been around a long time and do quality work. I asked him to come back and he promptly did. His initial inspection was documented with pictures and clear next steps for me to take in calling my insurance carrier to submit a claim. He met the claims adjuster at my house for their inspection. Within 48 hours, my insurance company called with an approved claim. We then reviewed the quote from the insurance company in detail and Brookens did the leg work to get a few additional items added to the quote and quickly approved. Next, the back-office team (Oshiona, Megan, Ashley & Cassandra) kept me up to date on timing of the materials for the project and very detailed plans of what to expect on the actual roofing day. Lastly, Rob & his roofing crew arrived as expected and worked throughout the day to finish the job & clean up in just 1 day, which was great. They protected my plants as best they could, and better than I expected (yes, some plants had debris fall on them, but it's minor and probably less damage than the deer cause on a regular basis).Overall, I'm very happy with the Brookens team and would recommend them to anyone in the need of a new roof.
Bob Van Beek
Bob Van Beek
Trey did an excellent job on following up with gutter issues we had when gutter guards were installed. Trey was courteous, responsive and very eager to solve the issue!
Mary Rowley
Mary Rowley
Very responsive, helpful, prompt, did good work on my roof
Heather Kauffman
Heather Kauffman
Brookens Construction was wonderful, helping us navigate the insurance process after hail damage, completing the job in a day, and incredibly thorough cleanup afterwards. Everyone was friendly, knowledgeable and helpful, and the roofing team was made up of super hard workers.
John Becker
John Becker
My wife Judith and I are very pleased with the excellent work provided by Brooken's. Great communication, efficient, well-organized and attentive to detail. Trae, Phil and the entire crew were professional, helpful and ready and able to address and explain all facets of the project. Highly recommend.
Mike Mlinar
Mike Mlinar
More to add to this Review, Casey M&W Exteriors replaced all of my Gutters. they did and Outstanding Job!I had a great experience from the estimate with Alex, to the contract to the construction day and payment process.Everything went great.They were able to replace my roof in one day and the quality was great and the cleanup was wonderful.I highly recommend Alex from Brookens construction.
Response from the owner: Thank you for sharing your positive experience! We're glad to hear that all went smoothly, from your initial estimate to the payment process. And, we are thrilled to hear that you are happy with the high-quality work of your roof replacement and the thorough cleanup.Your satisfaction is our priority, and we appreciate your kind words and feedback. If you need assistance in the future, please do not hesitate to reach out. Thank you for choosing Brookens Construction!
William Knight
William Knight
Hands down the BEST roofing company by far! The process was extremely easy. Surprisingly, Brookens gave me the option to choose any shingle I wanted, including impact-resistant shingles.William was phenomenal, the office staff were incredibly helpful, and the project manager, Cody, was extremely transparent and made sure everything went smoothly!Thanks, Brookens Construction!
Mark V.
Mark V.
Brookens Construction just completed our roof project last Thursday and so far we are very happy with the final result and the overall process. Our field representative, Darren provided us with fantastic service from the start providing the initial roof inspection, an awesome inspection report for insurance purposes and then being back at our home to meet with and go back up on the roof with the insurance agent to point out and discuss the damages. He even tarped/repaired a hole in the ridge vent at the top of our roof to ensure that if water was getting it, it would be stopped. He helped us with shingle selection and made special trips to our home to show us samples of shingles we were thinking about. We have not had to work with the insurance company at all up to this point - Brookens has handled all of this on our behalf. We liked the online customer portal which kept us apprised of where we were with the project. The office staff is courteous and very helpful with questions. The provided us with great information of what to expect with the project when the work was scheduled. The project itself went very smooth - the crew was there when promised and our project manager Ernesto was very informative and he and the crew met all of the requests that we asked for (such as ensuring that our deck was protected during the project). The crew was very professional, courteous and friendly. They had the job completed in a day. The yard and area around our house was cleaned completely - we couldn't tell that there had been a project there when it was finished. Our roof is beautiful and we are very pleased with the work! Its too early to comment on durability and if there are any new construction issues such as leaks etc but I am confident that the work will be sound. The only negative that I could come up with for this project was there was some minor spattering of oil or something that was left on our driveway but I should be able to get that easily enough with a driveway cleaner. Thanks Brookens for the great work and the beautiful roof!
Kris Kaja
Kris Kaja
Rob Moxley and his crew from Brookens were awesome to work with. They showed up promptly at 7am and began working on the roof replacement; they were finished and totally cleaned up by 2pm. The communication with all Brookens staff since day 1 has been excellent and I’ve been very happy with them. I’d definitely recommend them to anyone in need of a new roof in southern Wisconsin!
Anne Kraus
Anne Kraus
Excellent job! Communication was great! Job manager on site often making sure things went smooth. Answered every email and text quickly. Very happy with Brooken’s and the work they did on my house
Stacie Schiereck
Stacie Schiereck
Extremely satisfied with Brookens Construction. The roofers were efficient, professional, and cleaned up all materials.Highly recommend!
Chris Hoover
Chris Hoover
I've worked with one of Brookens project managers Phil Dolan in the past and his communication and attention to detail was amazing. I'd strongly recommend checking out Brookens Construction for your roofing needs.
Matthew Morrison
Matthew Morrison
Overall very excellent customer service and workmanship.
Lisa Streich
Lisa Streich
My roof was impacted from a hail storm in May. After checking in with family for their thoughts on a contractor; Brookens Construction was highly recommended. From the initial meeting with Alex through the day of replacement of my roof and interactions with Phil and the crew; it was an easy process with clear communication and expectations. Brookens assisted with my insurance claim with follow ups allowing for additional coverage. It was a pleasure working with all of my contacts with Brookens Construction.
John Harlos
John Harlos
Arrived as scheduled and completed the work as expected. Would (and have) recommend to others.
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